I used the services of Securus Technologies when my boyfriend was sentenced to 18 months in Florida State Prison System. While I was reluctant at first about their services, I was surprised at the way their entire system is set up in prison making it easy for me to stay in touch with my boyfriend during that time. Being the primary support of my boyfriend, I used to receive a call from my boyfriend almost every other day, and their nominal charges allowed me to afford that. Their call charges are also transparent, and there is no ambiguity with the amount that was charged any day.
While other prisons charge hefty amount on calls from prisons, Securus charges nominal fares that the prisoners and their family members can afford. From my personal experience, the quality of calls was also excellent, and there were hardly any drop calls. The company has a great customer service department who are ready to answer any queries that you might have. The first time I called them up to know about their charges, I was not disappointed. All my questions were answered clearly and with respect.
Securus Technologies also started their video visitation services, and it made it easy for me to talk to my boyfriend. I could easily speak to him on our birthdays, and I did not have to miss a single day of work because of that. Also, I saved a lot of money that I used to spend on driving to the prison before, but that all changed now. Over the years, Securus Technologies has added new services to the prison industry that has made it easy for the families of the prisoners to stay in touch with our loved ones. I feel that Securus Technologies truly understand what we go through and provide services to make our lives easier.
When my team of fugitive hunters gets the call that a dangerous suspect is loose in the city, we have to drop everything and utilize any resource possible to put an end to the running. We had a particularly challenging case here, as the suspect was connected very well and his inner circle would do anything to keep him from being taken back to jail. Even the informants would not talk for fear of this suspect and his crew retaliating against them instead.
We did not have the luxury of being able to try and do surveillance on the suspect because each day that passed put an entire community at risk. My team was given the go-ahead to locate and take down the suspect any way possible before he caused anyone harm. Without any new leads, without any help from informants, and without any help from past associates, we really had our hands tied with this case.
Although I knew the inmates at the local jail were very familiar with our suspect, I knew they would not openly talk to the authorities when asked for help. There would be no cutting of deals because these inmates were not willing to help, so we decided it was time to force their hands.
When I learned Securus Technologies installed the inmate monitoring system in this prison, I found my answer. The inmates already knew we were nosing around and why, it was time to listen to what they were saying to their family and friends on the phone. Didn’t take but an hour for one inmate to tell his brother to warn a certain family they were going to under the spotlight soon. That is exactly what we did, and we stormed that residence so fast that the suspect was still in his underwear as we dragged him to the street.
There is currently a battle being waged to secure government contracts to provide telecommunications services to state-run prisons across the country. These contracts are incredibly lucrative and allow a particular telecommunications company to provide services without any competition. Some companies, like Global Tel-Link, abuse this incredible position of power by charging abnormally high rates for terrible call services. Global Tel-Link’s biggest competitor, Securus Technologies, runs an ethical business that is highly regarded by law enforcement agencies.
I think it is incredibly important which companies get these contracts because one of them is unethical and the other actually helps our society. You don’t have to look very far to understand the differences between these companies. You can just read the prisoner’s reviews of these companies to see that Securus Technologies charges a fair price and runs in incredibly good customer service wing.
But I don’t think many people are very concerned with the treatment of prisoners. I think more people are concerned with what law enforcement agencies think about these companies.
Securus Technologies aids police officers who are investigating crimes. Every single phone call that goes through the technologies company is recorded. This alone allows police officers to listen in on prisoner phone calls in order to pick out any potentially helpful pieces of information. Of course, this recorded database of information would be useless if it were not for Securus Technologies latest software innovation.
That voice is fed into the software program, analyzed and its vocal signature is locked onto. The software can then pull up every single telephone recording of that particular person for a police officer to review.
Over the past 10 to 20 years, technology has become an integral part of many organizations. In addition, the use of technology has made many things easier regarding daily operations. While technology has helped in many aspects of daily operations, the use of technology still requires a good understanding concerning the purpose of the technology and how to achieve the desired goals.
One of the areas of daily operations in numerous organizations where technology has helped a lot to improve the operations is in the area of security. The use of technology has made security easier to manage and operate in many instances. Technology allows some organizations to focus more on the actual security instead of maintaining a certain level of security personnel.
Although technology can make security easier to manage, technology requires the security personnel to be able to understand all aspects of the technology so that the technology can be used to its fullest potential.
The company has a long tradition of providing quality technology products and services. Securus Technologies primarily serves the public safety, law enforcement, investigation, and corrections markets. The company has an excellent track record of helping organizations implement security technology and utilize the technology to reach the desired security goals.
Securus Technologies took the time recently to make public many comments made by its current security technology users. The comments were very positive in nature and provided specific examples of how the technology provided by Securus Technologies helps to keep security operations performing at outstanding levels.
Bad things happen to good people and Securus Technologies understands that and provides superior inmate calling features to thousands of inmates and their families. They are known for being one of the leading correctional calling regulators in the industry. Their network is trusted by thousands of people across the nation. You can rest assured that with Securus your calls are monitored and controlled for quality assurance. In fact, the Public Utility Commission works with Securus to ensure that your needs as one of their customers are met by putting you first. Customers are guaranteed to get every minute specified under their service agreement.
A recent PRN Newswire article has highlighted the fact that Certification 1 approval from eleven of Securus Technologies sister companies has allowed them to take their services to a global forefront. Now they have been able to train over 234,000 IT professionals in communication, safety, and quality assurance. Certification 1 allows Securus to expand to a global network.
Securus Technology Features
A telephone debit account allows their customers to be able to pay for many services in without ever having to leave home. If you have a valid debit or credit card you can pay for many services in advance with Securus Technologies.
Inmate voicemail is a great way for your loved ones to send a message when they want to by leaving their message on an inmates personalized account. They have the option of purchasing an access code from inside the facility that will allow them to retrieve messages.
Become a Securus Technologies member by joining their website today.